For organizations and individuals

Care after discharge
shouldn’t lose momentum.

BridgeCare365 helps people navigate the days after discharge through clinical outreach, follow-up coordination, and access to virtual providers. We tailor support for health plans, hospitals, primary care practices, and individuals.

Care that
keeps moving
365
01Care eventSupport begins
02Clinical teamNeeds understood
03Next steps sharedCare stays connected

A quick look

Care that adapts to who you serve.

Health plan

From referral to measurable follow-up

A plan identifies the members who need timely support after a care event.

  1. 01
    Send the focus list

    A secure event feed or referral identifies recent discharges, ED visits, or a priority group.

  2. 02
    Reach out

    A nurse contacts the member, reviews recovery needs, and starts follow-up.

  3. 03
    Act on concerns

    A virtual provider evaluates clinical concerns when needed; the nurse coordinates with the PCP.

  4. 04
    Review outcomes

    The plan receives agreed measures of outreach, completed care, and remaining gaps.

Why it matters

The first days home
bring real decisions.

After a hospital stay, people may face medication changes, follow-up instructions, new care needs, and unanswered questions.

Our team helps them understand next steps, reconnect with outpatient care, and reach a provider when an issue needs clinical evaluation.

01

Connect sooner

Begin support after a discharge notification, a referral, or a request for help while needs are still timely.

02

Resolve practical barriers

Identify medication questions, access issues, and missed follow-up before they are lost between care settings.

03

Bring in providers when needed

Escalate appropriate concerns to licensed virtual providers for evaluation and a care plan.

04

Know the outcome

Keep a clear record of needs, actions taken, follow-up, and outcomes for the people and teams involved.

How it works

A clear path from
discharge to follow-up.

01

Connect

A discharge or event notification, a care team referral, or a person's request for support starts the process.

02

Engage

The clinical team connects with the person to understand recovery needs and barriers.

03

Review

Medications, discharge instructions, and follow-up plans are reviewed together.

04

Coordinate

The team helps connect the person with primary care, specialists, or other needed services.

05

Escalate to a provider

When a concern needs clinical evaluation, a licensed virtual provider can assess the person and guide next steps.

06

Share outcomes

Actions and next steps are documented and shared with the appropriate person or care team, as authorized.

What BridgeCare365 supports

Support that fits
the people you serve.

BridgeCare365 can work alongside health plans, hospitals, and primary care teams, or help individuals seeking extra support after discharge. The workflow can be tailored to the referral source and follow-up needs.

01Discharge and event notification workflows+
02Timely outreach and individual requests+
03Post-discharge medication review+
04Primary care and specialty follow-up+
05Virtual provider evaluation when appropriate+
06Structured program reporting+

About BridgeCare365

Built for the days
after the hospital.

BridgeCare365 was created around a simple observation: a discharge plan only helps when someone can put it into action. We bring clinical staff, virtual providers, and practical follow-up support together around each person’s needs.

Personal

Support focused on each person’s actual needs and barriers.

Clinical

Qualified professionals and virtual provider evaluation when appropriate.

Accountable

Documented actions and outcomes for the appropriate person or care team.

Contact

Let’s talk about support after discharge.

Tell us what kind of support you or your organization is looking for.

Please do not include patient or other sensitive health information.